The PITA Principle, How to Work With and Avoid Becoming a Pain In The Ass (the full title of the book) is probably the most entertaining business book that I’ve ever read. It is a very humorous guide detailing the different types of PITA’s (Pain the the Ass) that one might encounter on the job. When Dr. Orndorff spoke to the group, he described the book as being able to give us an opportunity to possibly identify some of our colleagues, but more importantly….ourselves. And, I certainly did.
The book gives a little depth into a few real, life work scenarios and it describes the different types of PITA’s in the workplace….it also tells us how to work with each type and how to try NOT to become one…I’ve often stated to both candidates and clients that the most important relationship one has in the workplace is with one’s co-workers. The boss/employee relationship is important but not nearly as important in the long run as working with one’s peers (or what would be considered ‘peers’ in a work environment). PITAs exist in every level of work so it is important not only to recognize their existence (which we ALL do) but to learn how to work with or for them.
Another humorous side to this book is that every PITA (Pain in the Ass) is metaphorically compared to a piece of PITA bread!
Crusty PITA…A negative, grouchy coworker or supervisor. We certainly don’t enjoy being around coworkers that are negative and complain about everything and everybody. These are individuals that tear apart every new idea that is thrown into the ‘mix’. Someone who blames others when things don’t go their way….someone we all try to avoid in all circumstances!
Sealed PITA…A closed-off coworker or supervisor who doesn’t want your feedback. This PITA accurately describes may PITAs in the work environment. They don’t make themselves available for any feedback, constructive criticism, suggestions for improvement, discussions about positives/negatives or real opportunities for development. These PITAs will not permit it. These individuals have very little self-awareness and a strong inability to permit any opening for meaningful dialog.
Overstuffed PITA…A full-of-himself glory hound whose ultimate problem is the fact that by being so into his/his own pursuit of more status, power, and attention, he/she often sacrifices the ability to look out for the well-being of the team. Overstuffed PITAs seem to hold back their coworkers for the sake of self-promotion and they are just oblivious to the fact that they want/grab the glory and that their needs keep others form getting proper recognition.
Soggy PITA…A needy whiner who is very, very high maintenance. These individuals need a great deal of help working through issues or problems and they frequently seek the advice of ‘coworkers’ to make sure they are on the right track. They need to process through every negative interaction they had with every coworker/supervisor except the person they are actually in conflict with. They basically are afraid of facing issues head on.
Sloppy PITA…Disorganized and oblivious. This type of PITA is generally likeable, friendly, engaging and warm. The fact that the sloppy PITA becomes a pain in the ass has less to do with any oppressive or self-serving personality traits than with the fact that they are oblivious to details, structure and their impact on other people’s work lives. They don’t follow workplace rules which makes them a nuisance to the people picking up the pieces.
Rigid PITA…Picky and inflexible and individuals that like to have things done their own way. They have strong difficulty bending and compromising. They see the world in a certain way and can’t understand why you don’t see it that way, also. Very, very, very inflexible…
Royal PITA…the pampered Prima Donna…my favorite and the one that I’ve had the most displeasure working with…They are self-centered and think that the world revolves around them. They are always looking for someone else to ‘rise to the occasion’…but when it comes time for accolades, they can’t seem to give credit where credit is due….They also tend to have tunnel vision, not being as aware of what other people are thinking and feeling as they probably should be….a TRUE sense of entitlement.
Combo PITA….the worse of all worlds (according to the authors) Someone who is truly a pain in the ass and he/she will possess an array of annoyances to a sufficient degree that the Combo PITA is the best category for them.
I still think that the Royal PITA is by far the worse…even a Combo that includes a form of Royal PITA….the sense of entitlement in the workplace is one of the hardest to understand and accept. However, by reading the book, you will, in detail, learn examples of the way each of these PITAs manifest themselves and how to work with and deal with one of them.
The book is entitled: The PITA Principle How to Work with and Avoid Becoming a PAIN IN THE ASS by Robert Orndorff, D.Ed, and Dulin Clark, Ph.D and can be purchased on Amazon or other book repositories.
If you have any questions about coworker/supervisor relationships or would like some direction with working relationships in your work environment, please contact me, Rosanne Bennett at email@example.com or at 484-798-1236.